PRIVACY POLICY

Your Privacy and Data Protection Your privacy and the protection of your personal data are extremely important to us. This Privacy Policy (hereinafter referred to as “Policy”) describes how we collect, use, share, and protect your personal data when you visit or use our website, services, applications, and other platforms (hereinafter referred to as “Services”).

What Data Do We Collect?

When you use our Services, we may collect the following information about you:

  • Contact information: Name, email address, phone number, address;
  • Usage information: Details about how you use our Services, including time, duration, and manner of use;
  • Technical information: IP address, browser type, browser version, and cookies used to improve the user experience;
  • Data you provide in web forms: Including the email address you submit for responses to inquiries;
  • Other voluntarily provided data;
  • Delivery information, such as delivery address.

 

Purposes for Using Your Data

We use your personal data for the following purposes:

  • Providing, improving, and personalizing our Services;
  • Communicating with you, including responding to your inquiries;
  • Marketing purposes, with your prior consent;
  • Compliance with legal obligations;
  • Specified purposes as defined by the website owner for visitor data processing.

 

Who Is Responsible for Processing My Data?

The website owner (name, physical address) acts as the data controller under the General Data Protection Regulation (hereinafter referred to as GDPR) and is responsible for the processing of your personal data.

Who Can Access My Data?

Your data may be shared with our partners and subcontractors as data processors in accordance with Article 28 of the GDPR if we engage them for specific tasks involving data processing. For instance, we use WIX.com LTD (hereinafter referred to as “WIX”) as our website service provider. You can find details about how WIX processes personal data in their Privacy Policy.

Additionally, data may be shared with our partners who provide independent services. For example, if you order services from our partners via us, or consent to data sharing with partners, or where partners are involved based on a legal basis. Finally, your data may be disclosed to government authorities if required by law.

Is My Data Subject to Automated Processing?

We do not use your data for processes involving automated decision-making.

How Long Do We Keep Your Data?

We retain your personal data for as long as necessary to fulfill the purpose for which it was collected. For example, your email address for newsletter delivery will be retained only while you are subscribed to receive our newsletters.

Where Is My Data Processed?

Your data is primarily processed in the Republic of Croatia and other countries within the European Union or the European Economic Area (EEA). In exceptional cases, your data may be transferred to so-called third countries. In such cases, we ensure adequate personal data protection measures, such as using the European Commission’s Standard Contractual Clauses or transferring data to countries deemed by the European Commission to provide adequate data protection.

Your Rights Regarding Your Data

Under GDPR, you have the following rights:

  • Right to access: Request information on whether your data is being processed, the categories of data, purposes of processing, recipients, and retention period (Article 15 of GDPR).
  • Right to rectification: Request correction of inaccurate or incomplete data (Article 16 of GDPR).
  • Right to erasure: Request deletion of your personal data in accordance with Article 17 of GDPR.
  • Right to restrict processing: Request limitation of data processing (Article 18 of GDPR).
  • Right to object: Object to processing of your personal data based on legitimate interest for specific data processing activities (Article 21(1) of GDPR).
  • Right to data portability: Request that your personal data be transferred to another service provider in a structured, commonly used, and machine-readable format (Article 20 of GDPR).
  • You also have the right to withdraw consent at any time, and data processed based on that consent will no longer be used.

 

To exercise your rights, please contact us at [email]. You also have the right to file a complaint with the supervisory authority, the Croatian Personal Data Protection Agency.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience and analyze how you use our Services. You can control the use of cookies through your browser settings. More details about the cookies we use and their purposes can be found on our Cookie Policy page.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Privacy Policy Updates

This Privacy Policy may be updated periodically. You will be notified of any changes via our website.

Contact Information

For any questions regarding the collection and processing of your personal data or this Policy, please contact us at [email].